Our Upgraded Hygiene Practices


At Gather By, we have always taken our cleanliness and hygiene practices seriously, and now that we have met all HACCP* and BQUAL** requirements earlier this year, we now have the highest food safety certifications available to us both nationally and internationally.  Please see our expanded hygiene practices, particularly regarding COVID-19:-

  • All contact surfaces cleaned & sanitised twice a day
  • Hand sanitiser used by staff whenever entering the premises
  • Hands washed with antibacterial soap routinely and also as needed throughout the day and dried with disposable paper towels
  • All staff have a duty of disclosure regarding any communicable diseases
  • Filling & production room is cleaned and sanitised daily – it is also separated from the rest of the premises and individually air-conditioned
  • Only registered cleaning products are used
  • Bathroom deep cleaned and sanitised daily
  • All incoming parcels documented and sanitised prior to introduction to facility
  • All products used are tracked back to suppliers for recall and food safety standards
  • Daily and weekly cleaning program for all areas of the warehouse

Further measures were specifically taken regarding the COVID-19 virus:-

  • Temporary closure of retail shop until further notice, preventing the public from entering the premises
  • Courier deliveries must leave parcels at the entrance door with no contact
  • Honey is now only being delivered via express post to everyone’s door and therefore purchases can now only be made online
  • Only employees that are absolutely essential allowed in the facility and all follow strict government guidelines of personal distancing and hygiene
  • Most meetings now by video conference – face-to-face meetings being kept to a minimum – personal distancing requirements are being met

If you have any queries regarding our hygiene practices, please click here


*Hazard Analysis Critical Control Point

** The Australian Honey Bee Industry Council (AHBIC) independently developed and audited food safety program


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